In the first segment of a three-part conversation, eMarketer’s Yory Wurmser and Nico Pitsis discuss the changes rocking the retail world and assess the challenges ahead. It may not be a “retail apocalypse,” but many of the old models won’t survive. Topics in part one of the conversation include brick and mortar struggles, millennials' habits and attitudes and the aftereffects of the Great Recession.

Part 2: The Amazon Effect
Part 3: The New Innovators