News

For many consumers, abandoning products in an online cart is part of the digital shopping experience. But what’s really causing them to rethink that pair of shoes they absolutely needed seconds ago?
1/17/2019by Rimma Kats
Consumers, especially younger ones, are thinking harder about issues like ecological impact and labor practices when making purchases.
1/16/2019by Rahul Chadha
Retail executives and consumers in the US, the UK and Australia have widely disparate expectations about artificial intelligence's (AI) and virtual reality's (VR) effects on the retail sector.
1/15/2019by Rahul Chadha
China’s tech-driven retail revolution is turning stores into laboratories for retail experiments and introducing consumers to completely new shopping experiences.
1/14/2019by Man-Chung Cheung
Walmart is doubling down on its digital grocery efforts with a splashy new campaign promoting Walmart Grocery Pickup, its click-and-collect service.
1/11/2019by Rahul Chadha
With news of yet another legacy retailer (Sears) becoming a victim of disruption this week, the retail industry now turns its attention to the onslaught of fast-emerging challengers: direct-to-consumer (D2C) brands.
1/10/2019by Andrew Lipsman
A favorite choice of gift-givers this holiday season? New clothes. The apparel category had its biggest year-over-year performance since 2010.
1/9/2019by Michael Applebaum
With more logistic facilities opening up throughout the US—and retailers doing a better job of communicating with customers about delivery options—most deliveries managed to meet holiday deadlines and satisfy consumer expectations.
1/8/2019by Peter Vahle
A popular narrative has emerged that Black Friday and Cyber Monday are less important to the holiday season because of “promotional bleed.” With holiday store decorations going up in October, discounts coming early and often, and the advent of new shopping holidays like Small Business Saturday, Green Monday and Free Shipping Day, these two events that used to be make or break for retailers have lost their luster.
1/7/2019by Andrew Lipsman
Artificial intelligence is changing the way retailers approach assortment planning, personalization, voice ordering and customer support.
1/7/2019by Ross Benes