Walmart and Amazon unveiled plans for new services that could further expand the way consumers think about grocery and restaurant-food delivery.
The number of retailers offering same-day delivery has risen dramatically in just a year, new data indicates. But many say they still have lots of work to do to improve their service.
Pure play fashion ecommerce retailer Zalando has begun offering one-hour delivery slots bookable up to 10 days out for buyers in Berlin—the latest convenience-focused order fulfilment option tested by the company in its various markets this year as it looks to keep pace with regional leader Otto.
Target's purchase of Grand Junction, a software firm, is aimed at meeting consumers' growing appetite for speedy delivery.
UPS announced a free online tool that allows ecommerce retailers to not only customize their own shipment rules but also manage return shipments without having to integrate their own IT systems. The offering could give smaller retailers a way to better compete with Amazon and other retail giants.
Competition for consumers' ecommerce spending continues to heat up in Spain, where apparel retailer Zara has joined a small but growing list of merchants offering a same-day delivery option.
According to a survey by JDA Software Group, half of all internet users had bought online and then picked up the item in a store at least once in the preceding 12 months. That was up from just 35% in 2015.
A new study finds that concerns about shipping costs are by far the most common reason that shoppers walk away from a purchase, if they are not simply browsing or researching.
A study from Retail Systems Research (RSR) found that successful retailers appear to be focused not only on customer experience, but also on cost containment and efficiency.
Over half of Germany's ecommerce users who haven’t used click-and-collect services said they prefer the simplicity of delivery.