As online sales rise to yet another record this holiday season, shipping and logistics companies are being put to the test once again. To meet the demand for fast, cheap and consumer-centric deliveries, the companies are investing in tech and in people.
12/1/2017by Andria Cheng
Amazon's delivery service once again outranked other ecommerce platforms in a survey of digital buyers in the US and Europe.
11/15/2017by eMarketer Editors
Amazon, Walmart and big shipping companies are exploring ever more inventive ways of getting their wares past customers' front doors. But a survey suggests the vast majority of consumers aren't ready to take that step.
11/8/2017by eMarketer Editors
CVS Health said on Monday it will offer same-day prescription drug delivery in some cities and next-day delivery nationwide next year, in a move suggesting that it is paying close attention to reports that Amazon is eyeing the wholesale prescription drug market.
11/6/2017by Andria Cheng
A survey of internet users found free shipping was attractive to more shoppers than speedy delivery. In fact, free shipping was the single most commonly cited factor for choosing an online retailer.
10/25/2017by eMarketer Editors
More than half of retailers in North America offer “buy online, pick up in-store” programs. But the service carries significant concerns for retailers, according to a new survey.
10/9/2017by eMarketer Editors
Walmart acquired Parcel, a same-day and last-mile delivery startup specializing in perishable grocery and other delivery to customers in New York, where the retail giant doesn’t have a single store.
10/3/2017by Andria Cheng
Walmart and Amazon unveiled plans for new services that could further expand the way consumers think about grocery and restaurant-food delivery.
9/22/2017by Andria Cheng
The number of retailers offering same-day delivery has risen dramatically in just a year, new data indicates. But many say they still have lots of work to do to improve their service.
9/18/2017by eMarketer Editors
Pure play fashion ecommerce retailer Zalando has begun offering one-hour delivery slots bookable up to 10 days out for buyers in Berlin—the latest convenience-focused order fulfilment option tested by the company in its various markets this year as it looks to keep pace with regional leader Otto.
9/11/2017by Cliff Annicelli