Loyalty Programs

Some four in 10 US internet users would visit or shop their favorite brand more often if their rewards status were communicated more clearly, according to new findings from 3Cinteractive.
5/18/2018by Jen King
According to a recent survey, consumers aren't just looking for individualized service from their loyalty programs. Many want what amounts to instant gratification.
4/18/2018by Jen King
A new survey finds that more than half of US loyalty program members express frustration with their ability to access their information. The result: unused rewards.
3/28/2018by Jennifer King