According to a survey of augmented and virtual reality users worldwide, smartphones will play a much larger role and stores will have much smaller floor space. But change won't happen overnight.
A new industry survey suggests some retailers are pulling back from IT spending. But digital transformation plans are a major focus for many.
Consumers are very interested in new technology that aims to make long lines a thing of the past.
Many retailers are focused on employing tech to improve the in-store customer experience, but what if good customer experience means being left alone?
Nordstrom’s purchases of BevyUp and MessageYes reflect the retail industry’s increasing focus on providing a personalized customer experience.
More retailers are looking to technology to simplify the shopping process and automate a lot of redundant tasks. Here's how consumers feel about it.
Instead of fearing technology, retailers in the know are embracing new digital tools to help gather consumer information and improve the shopping experience.
A survey of ecommerce professionals worldwide—representing agencies and brand marketers—found respondents plan to test a diverse range of technologies within the next two years, although some of their goals differ.
Emerging from a difficult year marked by widespread store closings and declining comparables, retailers gathered at the National Retail Federation's Big Show in New York focused on technology as a key to changing the trendline.
A survey found that many plan to increase their spending on a range of emerging technologies, including artificial intelligence and location-based marketing.